We take security seriously.

ShepNet Security welcomes responsible disclosure from security researchers. Your collaboration helps us identify vulnerabilities, protect our systems, and safeguard our clients. We're committed to working with you.

Submit your security findings

Found a vulnerability? Send a detailed report to support@shepnetsecurity.com with steps to reproduce, affected systems, and your contact information. We'll acknowledge receipt within one business day and keep you updated on our progress.

What responsible disclosure means

To protect ShepNet Security and our clients, we ask that researchers avoid accessing data without permission, disrupting our services, or taking actions that could harm our business. Follow these guidelines and work with us transparently.

We won't sue researchers acting in good faith

ShepNet Security provides safe harbor protection to security researchers who discover and report vulnerabilities responsibly. If you follow our disclosure guidelines, we commit not to pursue legal action against you.

We acknowledge and fix security issues quickly

When you report a vulnerability, we respond promptly, keep you informed throughout the process, and work to resolve valid issues with transparency. Your findings help us protect our clients and strengthen our systems.